General Terms and Conditions

1. THESE TERMS

These terms of use govern your use and access to our services, including our website(s), our application(s), our application programming interfaces (APIs), our notifications and any information or content appearing therein (collectively our “Platform”).

By using our Platform, you agree to these terms regardless of whether you are a paying user or a non-paying visitor. If you are using our Platform as a representative of an entity, you are agreeing to these terms on behalf of that entity

You should also read our Privacy Policy which sets out how we collect and use your personal information.

2. ABOUT US AND HOW TO CONTACT US

We are Wenti Labs Pte Ltd (UEN: 20237882G), a company incorporated in the Republic of Singapore (“Singapore”) and having its registered office at 160 Robinson Road, 14-04 Singapore 068914 (“Wenti Labs”)

For any questions or problems relating to our Platform our products or services, or these terms, you can contact us by emailing us at rcokstar[at]wentilabs[dot]com

Please refer to our Privacy Policy which is available at PRIVACY POLICY for information about what personal data we collect and what we do with it. It is important that you read our privacy policy, which may be updated from time to time, and understand how we use your information and the rights that you have about your information.

If we have to contact you, we will do so by writing to you at the email address you provided to us.

When we use the words "writing" or "written" in these terms, this includes emails.

3. CHANGES OF TERMS

We may amend these terms from time to time by posting the updated terms on our Platform. If we make material changes, we will notify you of the changes before they become effective. By continuing to use our Platform and our services after the changes come into effect means that you agree to be bound by the revised policy.

4. DATA COLLECTION

We collect and analyse data and information relating the the usage and performance of our platform. This includes any data or information derived from your usage of our service. We are free to, wihtout any license or permission from you and without paying any fees to use any of these information to improve and enhance our services.

Data generated from the usage of our service will remain our property, even after the termination of our service.

5. INTELLECTUAL PROPERTY

Wenti Labs Pte. Ltd. retains full ownership all rights, title, and interest in and to the Platform, including but not limited to:


    1. all software code, algorithms, workflow customisations, AI capabilities, models, prompts, configurations, interfaces, and associated documentation;
    2. all modifications, enhancements, improvements, derivative works, and updates thereto, whether created before, during, or after the term of this Agreement; and
    3. all intellectual property rights therein, are and shall remain the sole and exclusive property of Wenti Labs Pte. Ltd. and its licensors

For the avoidance of doubt, no ownership, license, or other interest in any intellectual property of Wenti Labs Pte. Ltd.—whether classified as “background IP” (pre-existing intellectual property) or “foreground IP” (intellectual property developed specifically for or in connection with the customer)—is granted, assigned, or transferred to the customer under any circumstances. This includes, without limitation, any customisations, configurations, integrations, or developments performed for the customer’s specific use.

This clause is a material, non-negotiable condition of use of the Platform. By accessing or using the Platform, the customer expressly acknowledges, agrees, and irrevocably confirms that all such intellectual property shall remain our exclusive property and the customer acquires no rights other than the limited, revocable right to use the Platform in accordance with this Agreement.

Any content, data, or materials provided by the customer remain the property of the customer; however, the customer grants us a worldwide, royalty-free, non-exclusive, transferable license to use, process, store, and modify such materials solely as necessary to provide and improve the Platform.

If you believe your intellectual property rights have been infringed, please contact us by email us at rockstar[at]wentilabs[dot]com

6. YOUR RIGHTS

You retain your rights to any information or content you submit, upload or display on or through the Platform (“Your Content”). By submitting, posting or displaying such content, you grant us a worldwide, non-exclusive, royalty-free licence (with the right to sublicense) to use, process, copy, reproduce, adapt, modify, publish, transmit, display and distribute such content in any and all media or through any distribution channels (now known or later developed), subject to the applicable provisions in our Privacy Policy.

You are responsible for your use of Your Content and any consequences thereof, including any consequences of the use of Your Content by other users or third parties.We are not responsible or liable for any use of Your Content, nor the use of any content or information submitted or posted by other users or visitors.

You warrant that Your Content is not and will not infringe rights of any third parties and that you have all the necessary rights, power and authority to satisfy your obligations with regard to Your Content under these terms.

7. OUR RIGHTS

All intellectual property rights subsisting in the Platform or the products or services we provide belong to us or have been lawfully licensed to us. All rights under applicable laws are hereby reserved. You must not upload, post, publish, reproduce, transmit or distribute any content or component of our Platform in any way, or create any derivative works with respect to any such content or component

We may (at our discretion but are not obliged to) review content or information submitted or posted by users on our Platform. We reserve the right to remove any content which we consider as offensive, harmful, deceptive, discriminative, defamatory or otherwise inappropriate or misleading, or content that we believe may be infringing rights of third parties. We do not endorse or support any views expressed by any users on our Platform.

Our name “Wenti Labs” and our marks and logos are our trademarks (be it registered or unregistered) and may not be used without our express prior written consent.

8. ENTIRE AGREEMENT

These terms constitute the entire agreement between any user and us in relation to the use of or any transactions on the Platform. These terms supersede and extinguish all other agreements, promises, assurances, warranties, representations and understandings between any user and us, whether written or oral, in relation to the use of or any transactions on the Platform.

You acknowledge that you will have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms.

9. OTHER IMPORTANT TERMS

We may transfer our rights and obligations under these terms to another organisation.We will contact you to let you know if we plan to do this. If you do not wish to continue the contract with the transferee, you may contact us to end the contract within one (1) calendar month of us informing you of the proposed transfer and we will refund you any payments you have made in advance for any products not provided.

You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

10. FORCE MAJEURE

We shall be liable in damages for any delay or default in performing its obligations in this terms if such delay or default is caused by conditions beyond its control including, but not limited to acts of God, wars, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected.

11. GOVERNING LAW AND JURISDICTION

These terms are governed by and shall be construed in accordance with the laws of Singapore. The courts of the Republic of Singapore shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms.